How can I purchase a TV Service if I already have StormFiber’s internet service? You can go on your StormFiber portal and purchase the TV service. Fair charges apply.
How do I contact StormFiber for help? You can email us at info@stormfiber.com or call us at 111-1-STORM (78676).
Will I receive a paper bill? No, you will not receive a paper bill. Your bill will be emailed to you on your registered email address and details will be messaged to you on your registered mobile number via SMS.
What makes StormFiber’s infrastructure unique? StormFiber’s infrastructure is deployed by the best telecommunications minds in Pakistan. We have deployed our fiber optic cable in accordance to international standards. This ensures protection and resistance against environmental hazards. Our fiber network is designed to automatically detect any loss in connectivity. As a result, our customers do not encounter issues when using our… Continue reading What makes StormFiber’s infrastructure unique?
What payment options do I have? You can pay online via HBL Payment Gateway by logging into my.stormfiber.com or by visiting the nearest branch of Askari Bank, Faysal Bank, MCB Bank and UBL Omni to make your payment.
How and when will I be billed? Your first bill will be generated immediately after account creation and service selection. Then from the next month onwards, you will be billed on the 1st of every month to be paid on or before 10th of that month. You can even download your invoice from your StormFiber portal.
How is StormFiber different from other internet service providers? StormFiber’s infrastructure allows internet signals to be broadcast till your home through its fiber optic structure. With our Fiber to the Home service, you receive consistent speeds that are more reliable than traditional broadband. Other ISP entities use copper to cover the last mile to your home which is a non-reliable medium. StormFiber has deployed… Continue reading How is StormFiber different from other internet service providers?
What is Fiber Optic? Fiber optics is the most dependable infrastructure for telecommunications. Fiber is a pure glass based medium and superior to both conventional wireless and copper based wired mediums.
What is StormFiber? StormFiber is Pakistan’s most reliable Fiber To The Home (FTTH) internet, television and telephone services provider with a high scale and reliable network spanning across Pakistan. We are backed by Cybernet, a part of Lakson Group of Companies and one of the pioneers of broadband services in Pakistan. Every day, thousands of customers experience high… Continue reading What is StormFiber?
